Are we hiring the wrong servers?

We've all heard the stories about restaurants hiring attractive young servers and forcing them to wear "sexy" clothes. Research suggests that many factors, including the server's appearance, increase the size of the tip paid at the end of the meal. That makes the server happy but is it good for the restaurant? A new paper … Continue reading Are we hiring the wrong servers?

Save the date: UGSRP Presents ‘Tipped Out?’ Forum

Save Monday April 29th, 2013 in your calendar, you do not want to miss this free event, discussing the issues surrounding tipping in the hospitality industry. A BIG THANK YOU to our event partner George Brown CollegeĀ Centre for Hospitality & Culinary ArtsĀ and also to all the speakers who are providing their time and thoughts. Please … Continue reading Save the date: UGSRP Presents ‘Tipped Out?’ Forum