Are we hiring the wrong servers?

We've all heard the stories about restaurants hiring attractive young servers and forcing them to wear "sexy" clothes. Research suggests that many factors, including the server's appearance, increase the size of the tip paid at the end of the meal. That makes the server happy but is it good for the restaurant? A new paper … Continue reading Are we hiring the wrong servers?

Is Tipping Contributing to Gender Inequity in Restaurants?

Gender inequity in restaurant management has been in the news again recently. While there has been a lot of hand wringing and finger pointing, there has been much less discussion about what, if anything, we should do about it. It is relatively clear that restaurant management is dominated by men (we have recent survey data … Continue reading Is Tipping Contributing to Gender Inequity in Restaurants?

Is the new Ontario Tip Law a good thing? Maybe not.

There’s been buzz again about the bill to ban employers from taking a share of tips. While Michael Prue was defeated, the bill has been revived by the Liberal MPP who beat him. There appears to be broad support as it heads off to committee for discussion. The basic premise is the “employers” cannot take … Continue reading Is the new Ontario Tip Law a good thing? Maybe not.

$15 Minimum wage could kill tipping

There has been significant discussion about an increase in the minimum wage to $15/hour.  Seattle has implemented a $15/hour minimum and LA, among others, has committed to moving towards it.  Rachel Notley, Alberta's new NDP Premier has committed to this standard in Alberta and there is more and more discussion about it across Canada.  The … Continue reading $15 Minimum wage could kill tipping

PJ’s Does It Again!

Congratulations to PJ's Restaurant in the Atrium at the University of Guelph for ranking as one of Canada's Greenest Restaurants for the second consecutive time! This past year has been quite eventful for the student-run restaurant as they have also achieved the Level 2 Certification from LEAF!LEAF Reveals its 2nd Annual “Canada’s Greenest Restaurants” List LEAF … Continue reading PJ’s Does It Again!

Save the date: UGSRP Presents ‘Tipped Out?’ Forum

Save Monday April 29th, 2013 in your calendar, you do not want to miss this free event, discussing the issues surrounding tipping in the hospitality industry. A BIG THANK YOU to our event partner George Brown College Centre for Hospitality & Culinary Arts and also to all the speakers who are providing their time and thoughts. Please … Continue reading Save the date: UGSRP Presents ‘Tipped Out?’ Forum

Define: Sustainable Seafood

The Question Ever sit down at a restaurant and wonder where the fish you have just ordered came from? What type of harvesting methods were used or simply whether or not the species is sustainable and been supplied by a sustainable source? A few months ago, Simon Day, chef and course instructor of Pj's Restaurant … Continue reading Define: Sustainable Seafood