Episode 7 – The President’s Club

We recently had the pleasure of spending some time with talent management gurus Scott Bellhouse of Profile Hospitality http://profilehospitalitygroup.com/ and Jan van der Hoop of Fit First Technologies http://fitfirsttech.com. Both men have extensive experience in hospitality operations and now own their own businesses that help operators attract and retain top talent.  We started the day getting … Continue reading Episode 7 – The President’s Club

Is our fixation with ‘food’ hurting our industry?

Food plays an integral part in the life of any restaurant, but the question is, have we gone too far? In Canada we can look back a couple of decades and see the relationship between the start of the Food Network and our gastronomic education.  We can see the rise of the celebrity Chef in … Continue reading Is our fixation with ‘food’ hurting our industry?

Episode 6 – Jocelyn Maurice

For our sixth episode of OneHouse, we were delighted to have the opportunity to sit down with Jocelyn Maurice – Chief Operating Officer at Pearl Hospitality. And had the pleasure of producing this episode from the beautifully restored Cambridge mill, one of the many remarkable properties operated by Pearl Hospitality.   We went to the … Continue reading Episode 6 – Jocelyn Maurice

Are compressed work schedules the answer to restaurant manager retention?

Last week in my fourth-year class I asked students if they would rather work Monday to Friday 9-5 or have a schedule that saw them work four days from 10-10 followed by four days off.  A resounding majority of the students stated they would rather work long, tough hours for four days straight and then … Continue reading Are compressed work schedules the answer to restaurant manager retention?

Students speak up about some minimum wage issues

  The province of Ontario has legislated an increase in minimum wage to $14/hour on January 1, 2018.  A year later it will be raised to $15/hour.  This is a complex issue with many points of discussion and sides to the debate. One thing that all will agree on is that the restaurant industry in … Continue reading Students speak up about some minimum wage issues

An interesting and easy way for restaurants to save money

Last week I was out at a pub with Mike enjoying a sandwich when the server came over to us with two glasses of water unsolicited. Great service you might think. The problem was both glasses of water were served with a straw and a lemon.  I politely informed the server of the environmental impact … Continue reading An interesting and easy way for restaurants to save money

Episode 5 – Mark Hladik

Our fifth episode of the OneHouse podcast features none other than Vice President of Operations at Earls kitchen + bar, Mark Hladik.   We headed to the Earls king street location to record this episode and of course indulge in some delicious food and wine. An energetic buzz floated down king street as we approached … Continue reading Episode 5 – Mark Hladik

What’s next? A company that can calculate the GHG emissions of single menu items

Beyond the experience of a good meal, many of us don’t think about everything behind the scenes that goes into a meal at a restaurant, even when we have a practice of gratitude that causes us to pause before diving in.Envision in your mind the whole sequence of events behind your meal.  There are all … Continue reading What’s next? A company that can calculate the GHG emissions of single menu items

Episode 4: Mike’s World – Creating Value

Inevitably, the recording of this podcast was preceded by lunch, as most good ideas from Bruce and Mike are discussed over a meal. But don’t worry, any concern that conversation topics would have been used up prior to the podcast interview quickly evaporated as we settled into our “recording studio” and turned on the mic. … Continue reading Episode 4: Mike’s World – Creating Value

Episode 3: The Young Guns

To record this episode, we gathered in a classroom on campus that was all too familiar to our interviewees.  Having both graduated from the University of Guelph’s Hospitality and Tourism Management program, we had Kyle Forth and Ben Froggett revisit their old stomping grounds. Before recording, we began with catch-ups, congratulations and of course, coffee. … Continue reading Episode 3: The Young Guns